A little help
along the way.

Bookings and support requests

Open Help and support in the Kurb app to send a request or follow an existing conversation. You can also email us. Include the reservation or report reference when available.

We aim to respond within 24 hours. Response times may vary, and some issues take longer to resolve. We prioritize problems affecting an active booking.

Never send passwords or full payment details.

Your privacy and account

For privacy requests, safety reports, or moderation appeals, email our team. You can also submit a verified account deletion request from your browser.